Shipping & Returns
Shipping Policy
We are committed to processing and shipping your order as quickly and carefully as possible. All orders are carefully inspected and securely packaged to ensure your items arrive safely.
Orders are typically processed within 2–5 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping times may vary depending on your location:
• International shipping: 7–20 business days
Please note that delivery times may be affected by customs clearance, holidays, or unforeseen carrier delays.
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable customs duties or import taxes are the responsibility of the customer.
If you have any questions regarding your shipment, please feel free to contact us — we’re always happy to help
Return & Exchange Policy
Your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
You may request a return or exchange within 2 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
To start a return or exchange request, please contact us with your order number and the reason for the request. We will provide you with further instructions.
Please note:
• Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.
• We recommend using a trackable shipping service for returns.
• Refunds will be processed once we receive and inspect the returned item.
If your product arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.
We aim to make the process simple and transparent so you can shop with confidence